Privacy Policy

Privacy Policy for CohesivAI by Factory Bucket Inc. Last Updated: January 1st, 2024

1. Introduction Factory Bucket Inc. ("we", "us", "our") respects the privacy of its users ("you", "your"), including both individual users and businesses utilizing our CohesivAI software ("CohesivAI") hosted on Azure Cloud. This Privacy Policy explains how we collect, use, protect, and disclose information and data when you use CohesivAI. We commit to not using your data for any purpose other than to facilitate the specific functionalities of CohesivAI, and ensuring that your proprietary data remains confidential.

2. Types of Data Collected A. User Data - Contact Information: Names, email addresses, phone numbers, and addresses of individual users. - Usage Data: Information on how individual users interact with CohesivAI, such as features used and customization settings. - Device Information: Details about the devices used to access CohesivAI, including IP addresses, operating system, browser type, and device identifiers. B. Business Operational Data - Business Contact Information: Contact details of businesses, such as company name, address, and contact person details. - Business Data: This includes any proprietary business information uploaded to or created within CohesivAI, such as internal reports, operational data, and other sensitive information specific to business operations. - Non-use of Business Data: We do not use, train on, or disclose your business operational data for any purposes outside of those necessary to provide and maintain the services requested by the business itself. - Third-Party Policy Reference: We use OpenAI's Enterprise API to perform some of the services. For more details on how OpenAI handles and interacts with your data, please refer to OpenAI's Enterprise Privacy Policy at: https://openai.com/enterprise-privacy

3. Distinction Between User Data and Business Data A. User Data Use - User data is collected primarily to improve user experience, provide technical support, ensure security, and manage user accounts. B. Business Data Handling - Business data stored in CohesivAI is strictly segregated from user data and is used only to provide services specific to each business's needs.

4. Use of Information The information we collect serves exclusively to enhance service delivery and operational effectiveness: - Service Delivery: Ensuring efficient and effective operation of CohesivAI. - Improvements and Updates: Developing new features and functionalities based on user feedback. - Security Measures: Protecting both user and business data from unauthorized access and breaches.

5. Data Storage and Security Data is securely stored on Azure Cloud, with rigorous security protocols: - Encryption: All data, both user and business, is encrypted in transit and at rest. - Access Controls: Access to data is restricted to authorized personnel through stringent security measures.

6. Data Sharing and Disclosure We strictly control the sharing and disclosure of both user and business data: - No Third-Party Sharing: No personal or business information is shared with third parties for commercial purposes. - Legal and Safety Obligations: Data may be disclosed if required by law or to protect safety and rights.

7. Data Retention Data is retained only as long as necessary to fulfill the services provided and comply with legal requirements. Specifically, data is retained for 30 days after the termination of services.

8. Rights of Users and Businesses Both users and businesses have the right to access, update, or request deletion of their data. Specific procedures are in place to allow for secure and prompt management of data requests.

9. Changes to This Privacy Policy We will notify users of any policy updates through our website and direct communication methods. 10. Contact Us For any questions or concerns about your data: - Email: david.uram@factorybucket.com - Postal Address: 380 Wellington St, London, ON N6A 5B5, Canada